Legal
Privacy Policy
Last updated: January 1, 2026
Our commitment to privacy
At Rosie, we believe family memories are sacred. Rosie exists to help families remember what matters - not to extract value from their lives. This Privacy Policy explains how we collect, use, and protect your information, and the choices you have about your data.
Our guiding principle is simple: your data exists to serve you - not us, and not advertisers.
Information we collect
Account information
When you create an account, we collect your name, email address, and authentication credentials. You may optionally provide profile information to personalize your experience.
Memory content
We collect the content you intentionally create or upload, including photos, voice recordings, text entries, and any context you choose to add (such as dates, tags, people, or descriptions).
You control what is captured, how it is described, and whether it is shared.
Usage information
We collect information about how you use Rosie - such as features accessed and interactions performed - to improve reliability, performance, and usability.
Device information
We collect limited technical information about the devices you use to access Rosie, such as device type, operating system, and browser version.
Data ownership & control
You own your memories and personal data.
Rosie acts only as a data processor, operating under your instructions to provide the features you choose to use. We do not claim ownership of your content, and we do not use it for any purpose beyond delivering Rosie’s functionality.
You remain in control of your data at all times.
How we use your information
- Provide and operate Rosie’s services
- Personalize memory capture, recall, and reflection
- Communicate with you about your account
- Maintain safety, security, and service integrity
- Comply with legal obligations
What we never do
- We never sell your personal information or memory content.
- We never use your personal memories to train shared or third-party AI models.
- We never share your content with advertisers.
- We never access your content except as required to operate the service, provide support you request, investigate abuse, or comply with legal obligations - and always with strict access controls.
AI & automated processing
Rosie uses AI systems to help organize, summarize, and recall your memories.
Your data is processed only to deliver features you explicitly use. Personal content is not used to train generalized AI models, and no third-party systems gain rights to your data.
AI works for you, not on you.
AI Processing and Third-Party AI Services
Rosie uses artificial intelligence services to help organize memories and generate responses when users request assistance.
When you use these features, relevant content you provide (such as text, photos, voice recordings, or related context) may be securely processed by third-party AI providers in order to generate a response.
Rosie sends only the information necessary to fulfill the request. This data is transmitted using encryption and processed solely for the purpose of generating the response.
Data shared with these providers is not used to train AI models and is handled according to strict security and privacy protections.
| Data | Purpose |
|---|---|
| Photos/Images | Face detection, AI-generated descriptions & tags |
| Voice recordings | Transcription, memory extraction |
| Text notes & chat messages | AI responses, auto-tagging, title generation |
| Names & relationships | Profile creation, face recognition matching |
| Location (GPS) | Geographic metadata for photos |
| Device info | Photo vault storage context |
Data security
We implement industry-standard safeguards to protect your data, including encryption in transit and at rest, access controls, and monitored infrastructure.
While no system is perfectly secure, privacy and security are foundational to Rosie’s design.
Children’s privacy
Rosie accounts are owned and controlled by adults.
Parents may choose to store memories that include their children. Rosie does not create independent child accounts, does not market to children, and does not use children’s data for advertising or AI training.
If you believe a child’s information has been handled improperly, please contact us immediately.
Third-party integrations
If you connect third-party services (such as photo libraries or email providers), Rosie accesses only the data necessary to provide the requested features.
You may disconnect integrations at any time, after which Rosie will stop accessing data from those services.
Your rights
You may access, correct, export, or delete your data at any time.
When you delete your account, your content is permanently deleted from our systems within 30 days, except where retention is required by law.
Future features & permissioned access
As Rosie evolves, we may introduce features that allow you to intentionally share or grant access to specific memories or data (for example, with family members or tools you choose).
All such access will be opt-in, permissioned, transparent, and revocable by you.
Changes to this policy
We may update this Privacy Policy as Rosie evolves. Material changes will be communicated via email or in-app notice.
Contact us
For privacy questions or requests, contact [email protected].