Legal
Privacy Policy
Last updated: January 1, 2026
Our commitment to privacy
At heyRosie, we believe that family memories are sacred. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. We are committed to being transparent about our data practices and giving you control over your information.
Information we collect
Account information
When you create an account, we collect your name, email address, and password. We may also collect optional profile information you choose to provide.
Memory content
We collect the content you create and upload, including photos, voice recordings, text entries, and any metadata you add such as dates, tags, and descriptions.
Usage information
We collect information about how you use our service, including features you access, actions you take, and the time and duration of your activities.
Device information
We collect information about the devices you use to access our service, including device type, operating system, and browser type.
How we use your information
- To provide and improve our services
- To personalize your experience
- To communicate with you about your account and our services
- To ensure security and prevent fraud
- To comply with legal obligations
What we never do
- We never sell your personal information or memory content
- We never use your family memories to train AI models
- We never share your content with advertisers
- We never access your content except as needed to provide the service
Data security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. While no system is completely secure, we are committed to protecting your information to the best of our ability.
Your rights
You have the right to access, correct, or delete your personal information at any time. You can export your data in standard formats. When you delete your account, we permanently delete your content from our servers within 30 days, except as required by law.
Third-party integrations
If you choose to connect third-party services (such as Google Photos), we access only the data necessary to provide the requested features. You can disconnect these services at any time, and we will stop accessing your data from those services.
Children's privacy
Our service is designed for adults to preserve family memories. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such modifications constitutes your acknowledgment and acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].