Privacy Policy

Our Commitment to Your Privacy

At heyRosie.ai, we understand that your family memories are deeply personal. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our memory preservation platform.

Privacy isn't a feature — it's the foundation of everything we build.

Information We Collect

Content You Create

• Photos and videos you upload
• Voice notes and audio recordings
• Text notes, stories, and captions
• Tags, labels, and organizational data
• People and relationship information you provide

Account Information

• Email address
• Name and profile information
• Family member connections and sharing preferences

Connected App Data

If you choose to connect other services (like your camera roll or cloud storage), we only access the specific content you authorize and use it solely to help you create and organize memories.

How We Use AI

heyRosie.ai uses artificial intelligence to help you organize, find, and enrich your memories. This includes:

• Suggesting relevant connections between memories
• Helping transcribe voice notes
• Organizing content by people, places, and events
• Surfacing memories at meaningful times

We do not use your personal content to train AI models. Your memories remain yours.

Security & Encryption

Your memories deserve serious protection:

• All data is encrypted in transit and at rest
• We use industry-standard security practices
• Access to your data is strictly controlled and audited
• We regularly review and update our security measures

Sharing & Privacy Controls

You control who sees your memories:

• All memories are private by default
• You choose exactly who can view or contribute to each memory
• Family sharing is invite-only and fully controllable
• There is no public feed, no followers, no algorithmic distribution

Face Recognition

If you choose to use face recognition features:

• This feature is optional and opt-in only
• Face data is used only to help you organize photos by person
• Face data is not shared with third parties
• You can delete face recognition data at any time

Your Rights & Controls

You have full control over your data:

• Access: Download all your data at any time
• Correction: Edit or update your information
• Deletion: Delete individual memories or your entire account
• Portability: Export your memories in standard formats

Data Retention

We keep your memories for as long as you have an active account. If you delete your account, we will permanently delete all your data within 30 days, except where we are legally required to retain certain information.

Children's Privacy

heyRosie.ai is designed for parents and families. Children under 13 should not create accounts directly. Parents can create and manage memories that include their children as part of their family account.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the app. Your continued use of heyRosie.ai after changes become effective constitutes acceptance of the updated policy.